Returns & Exchanges

We want you to feel completely confident with your purchase. That's why every order is covered by our 30-day risk-free guarantee.

If you're not fully satisfied, you can request a return or exchange within 30 days of purchase.

Conditions for Returns & Exchanges

• We understand that you may wish to test your fragrance before making a decision. You are welcome to spray it once or twice; however, we cannot accept returns of bottles that have been used beyond this limit or are outside the 30-day return window.
• To qualify for a refund, the fragrance and original packaging must be returned in good condition.
  
• If you purchased a bundle set, the entire set must be returned to receive a refund. Partial returns from a bundle may be exchanged instead.
  
• Refunds and exchanges are processed once the returned items are received and verified by our team.

For assistance or to initiate a return, please contact our Customer Care Team at
support@rivieraprive.com